White Label Customizations

Shoot Inspect Customization

The Shoot Inspect flow guides users in taking the pictures of a vehicle and any related elements for your inspections. The Shoot Inspect experience can be customized to meet different needs in terms of accuracy and usability. You can define:

• The pictures of the car body (and which angles) that you wish to obtain;

• The pictures of any interior elements (like seats, trunk, etc) that you wish to obtain;

• The pictures of any additional elements (dashboard, multimedia system, roadworthiness certificates,...);

• Any message you want to appear on screen to provide users with additional instructions for taking the pictures (A).

• The color of the mask displayed on top of the camera screen (B),

• The preview images on top showing the expected picture (C)

Onboarding / Offboarding Customization

To further guide the user in taking quality pictures, or clarifying the flow they are about to take part in, we can show some static screens before and at the end of the inspection.

Screens can contain:

• one logo

• one title,

• one image,

• one description

• one link block

• one call to action button

• two additional links for terms and conditions and privacy policies

Elements can be toggled on/off to leave more space for detailed descriptions or illustrations. Clients can customize:

• The color of the description background, and the color of the description text

• The color of the title background, and the color of the title text

• The color of the call to action background, and the color of the title text

Users can swipe through the pages, or use the Call to action buttons to go back and forth.

Forms

To gather further information about the vehicle, we can add a form before or after the photo shooting. Answers can be open or closed, with closed answers possibly generating additional costs to be applied to the report.

Communication (Webhook, Emails, SMS)

For most events (from the creation of the self inspection token, to the confirmation of the final version of the inspection report), we can issue emails, SMS or notify one webhook so that any party involved is informed and can take any action required from them. This greatly helps building streamlined processes to rationalize the operations and ensuring the communication is flowing smoothly.

Usually our clients want to be notified as soon as the inspection from the end-user is over, so they can either proceed to the damage validation, or to analyze and edit the inspection report before sharing the final version with their client. This can be done by setting up emails containing the direct link to the Hub page for the inspection.

They may also want to feed their CRM with any information from the final inspection report, or build a report of their own.

The list of events, complete with the information that can be recovered via webhook is available here: https://tchek.gitbook.io/documentation/api-endpoints/webhook/configuration

There’s plenty of ways to create a successful inspection experience!